ATOL Protection 2017-11-19T15:09:30+00:00

ATOL protection

The Travel Design Company trades within the Alpheus Leisure Group. We hold a valid ATOL licence (9580).

By law, every UK travel company which sells air holidays and flights is required to hold an ATOL.

ATOL stands for Air Travel Organiser’s Licence.

This covers all air travel booked either on line or directly with us.

ATOL is a financial protection scheme for travellers and holidaymakers.

What is ATOL?

ATOL is run by the Civil Aviation Authority (CAA).

The scheme is designed to reassure consumers that their money is safe and will provide assistance in the event of a travel company failure.

If an ATOL license holder goes out of business, the scheme ensures customers who’s travel includes flights do not lose the money paid or are stranded whilst abroad.

This is achieved by ATOL carrying out checks and ensuring that operators take part in a financial guarantee scheme managed by the Air Travel Trust (ATT). This provides funds to protect customers should the company cease to trade.

What are the benefits of ATOL protection?

ATOL ensures that you do not lose your money or end up stranded abroad if a travel organisation goes out of business.

If the organisation collapses while you are on holiday, ATOL will make sure you can complete your holiday and get home safely as planned.

If the organisation collapses before you leave the UK, ATOL will provide a full refund for the holiday you booked.

When you pay, you will be issued with an ATOL certificate. Please ask for it and check to ensure that everything you have booked (flights, hotels and other services) is listed on it.

Please see our Terms and Conditions for further information. For more information about financial protection and the ATOL Certificate go to:

www.atol.org.uk/ATOLCertificate

or go to http://www.caa.co.uk/ for more general information about ATOL protection.

You can view our licence details on the CAA website here – ATOL license (9580)